Prawn_86
22-12-2009, 12:06 PM
CONSUMER advocates have urged the federal government to push ahead with proposals in the aviation white paper to introduce an airlines complaints ombudsman.
http://www.news.com.au/travel/news/call-for-action-on-airline-gripes/story-e6frfq80-1225812690182
Great idea if you ask me. Airlines have no accountability at the moment. They dont care if your 15 hrs late, or if you lose your luggage, as there is no industry body which can fine them if a complaint is made.
I'm all for airlines been safe, so can tolerate the odd delay here and there, but the fact that they can treat thier customers however they like, and have no industry governing body is annoying if you ask me.
http://www.news.com.au/travel/news/call-for-action-on-airline-gripes/story-e6frfq80-1225812690182
Great idea if you ask me. Airlines have no accountability at the moment. They dont care if your 15 hrs late, or if you lose your luggage, as there is no industry body which can fine them if a complaint is made.
I'm all for airlines been safe, so can tolerate the odd delay here and there, but the fact that they can treat thier customers however they like, and have no industry governing body is annoying if you ask me.